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Candidates who value teamwork, training, and impact will feel right at home while creating a long-term future with Ricoh Jobs. When it comes to establishing a meaningful career in the IT services sector, there are plenty of exciting opportunities at this company. Whether someone is starting out in an entry-level role, shifting to a new industry, or looking for steady growth, its management offers a number of roles across multiple departments. With a significant presence in corporate offices, field operations, and even remote positions, the company’s impact extends coast to coast.
With Ricoh careers, you can achieve professional success with a sense of purpose. It provides a workplace where employees are valued, challenged, and given opportunities to grow. With roles ranging from service engineering and IT to customer care and logistics, the company attracts people who are ready to contribute to something bigger than themselves. Employees often speak about the supportive environment, the focus on learning, and the steady encouragement to bring new ideas forward. So why not start now? Apply as soon as possible.
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| Company Name: | Ricoh |
| Job Locations: | United States |
| Last Updated on: | August 15th, 2025 |
Ricoh Jobs USA 2025 Announced Latest Job Vacancies
About Ricoh: Company Overview
About Ricoh: Company Overview
Ricoh is a global leader in digital services, imaging, and information management technology. It’s roots trace back to Japan where it was founded in 1936. Originally recognized for its high-quality photocopiers and imaging equipment, the company has since developed into a comprehensive technology partner serving businesses around the world. Today, it delivers cloud-based solutions, document workflow services, IT infrastructure support, and workplace automation tools. Akira Oyama leads the company with a focus on employee empowerment and long-term success.
The company’s transformation from hardware to a holistic service provider reflects its forward-looking mindset and commitment to digitalization. In the United States, Ricoh maintains a prominent presence through Ricoh USA, Inc., which is headquartered in Exton, Pennsylvania. From this central hub, the company manages a nationwide network of field technicians, logistics experts, corporate teams, and sales professionals. The U.S. arm of the company employs thousands of people across hundreds of cities, not only through direct operations but also via in-house staff at client locations.
What It’s Like Working at Ricoh USA?
Working at Ricoh USA feels less like joining a company and more like becoming part of a mission. Each day brings a variety of collaboration, customer interaction, and innovation-focused tasks, whether someone is in the field servicing clients or at home coordinating virtual support. The work culture is built on accountability and support. Here, employees are trusted to own their responsibilities and encouraged to seek out fresh ways to solve problems.
One of Ricoh’s strongest workplace strengths is its flexibility. For eligible roles, work from home options are not only available, but have been thoughtfully incorporated into the company’s overall business strategy. Employees in remote customer support or IT roles, for example, are equipped with the tools to maintain high performance from anywhere. By prioritizing trust and output rather than location, workers can focus on what they do best. Additionally, there are a few other reasons why you should work here as well.
- The company offers employee resource groups and internal forums that encourage open conversations around culture, identity, and innovation.
- A strong diversity, equity, and inclusion (DEI) policy ensures employees from all backgrounds feel seen, valued, and supported in their career journey.
- Hybrid collaboration models allow teams to split time between offices and remote environments when applicable.
- Ricoh promotes a community service mindset, offering volunteer days and supporting local initiatives through company-led programs.
- Employees benefit from a transparent management style, where performance metrics are clear and feedback is ongoing, not just annual.
Popular Job Categories at Ricoh USA
For Ricoh jobs, being inclusive is not just about people, but also about job types, talent levels, and career stages. The organization offers opportunities for experienced professionals, recent grads, technical specialists, creative thinkers, and those entering corporate work for the first time. This wide-ranging job market makes it a great destination for anyone who wants to explore different career options while staying with a single, supportive company.
Sales & Marketing
The sales and marketing team helps businesses discover and adopt Ricoh’s digital services and hardware solutions. These professionals work closely with clients to understand their needs, pitch customized offerings, and nurture long-term partnerships. Marketing specialists, on the other hand, focus on campaigns, messaging, and brand development to keep Ricoh’s reputation strong in a competitive landscape.
Field Technicians & Service Engineers
These employees are the technical lifeline for customers, ensuring that printers, scanners, and IT tools are working reliably. Field technicians often travel to client sites, diagnose issues, and provide hands-on support. Service engineers may also support remote diagnostics and maintenance strategies for Ricoh’s advanced technology.
Supply Chain & Logistics
For Ricoh’s services to run efficiently, a reliable logistics network is a necessity. Professionals in this area manage warehousing, product distribution, inventory tracking, and the seamless delivery of equipment to business clients. Efficiency, coordination, and planning are central to these roles.
Customer Support Roles
Customer service professionals are often the first point of contact for users needing technical help, account support, or service scheduling. These roles require strong communication skills, empathy, and problem-solving abilities. Many of these positions are remote-ready, making them ideal for individuals seeking flexible work-from-home setups.
Entry-Level & University Programs
Ricoh offers internship tracks, co-op programs, and graduate training positions to help students and recent college grads build real-world experience. These roles are spread across the technical, sales, marketing, and operations areas, often leading to full-time positions for strong performers.
Benefits and Compensation
A paycheck is not the only form of compensation offered by Ricoh jobs. Employees at every level have access to a thoughtfully designed benefits package that supports financial security, health, and well-being. Career growth is actively encouraged through leadership development programs, online learning tools, and mentorship opportunities. Employees feel empowered to explore different departments or roles within the company, without having to leave the organization to grow.
In terms of salaries, Ricoh provides clear expectations for pay across job types. For example, customer support representatives usually earn between $38,000 and $48,000 per year. IT specialists often start at around $70,000, with more senior engineers earning upwards of $95,000 annually. Field service technicians average $45,000 to $55,000, while corporate project managers and analysts earn salaries ranging from $65,000 to $85,000. Additionally, they offer the following perks.
- Employees receive comprehensive medical, dental, and vision plans, with tiered options to fit individual or family needs.
- The company offers a robust 401(k) retirement savings plan with company matching, helping employees plan for the long term.
- Paid time off policies are generous, including vacation days, personal days, sick leave, and paid holidays throughout the year.
- Tuition reimbursement programs support continued education, whether through certification courses, associate programs, or graduate studies.
- Full-time staff have access to mental health resources, telehealth services, and wellness coaching at no extra cost.
- Discount programs and commuter perks are available, depending on location and job role.
Eligibility Criteria
To be considered for most Ricoh jobs in the USA, applicants must meet a few standard requirements that ensure they are prepared for both their responsibilities and the company culture. Typically, individuals must be at least 18 years old, and have earned a high school diploma or equivalent. In technical or leadership roles, a degree in a relevant field or equivalent work experience may be required. Some roles may also expect candidates to complete industry-specific certifications or show software proficiency, notably in positions involving IT support, analytics, or logistics systems.
Work eligibility is another important factor. All applicants must be legally authorized to work in the United States without the need for sponsorship. Depending on the position, additional background checks or drug screenings may be conducted as part of the final hiring steps. For remote or hybrid positions, candidates should be comfortable with digital collaboration tools and possess a stable internet connection that supports the demands of the role. In addition to these criteria, departments have some other requirements.
- Some service-based or driving roles may require a valid U.S. driver’s license and a clean driving record.
- IT, cybersecurity, and analytics roles often call for knowledge of cloud platforms, scripting, or data security protocols.
- For remote positions, candidates should be equipped with a distraction-free workspace and familiar with online communication tools like Zoom or Microsoft Teams.
- Strong interpersonal communication skills are valued in every department, especially roles involving client interaction.
- Time management, adaptability, and the ability to learn quickly are core qualities looked for during the interview process.
- Cultural fit is important. Candidates who display dedication to ethical behavior, lifelong learning, and teamwork are more likely to succeed.
How to Apply for Ricoh Jobs?
The process of applying for Ricoh jobs is simple, user-friendly, and designed to help candidates find roles that match their experience, interests, and goals. All open positions can be found on the company’s official careers portal, where users can browse listings by keyword, location, or job category. Once applicants identify a role that fits, they’ll be prompted to create an account. This allows them to save job searches, track applications, and receive alerts about similar openings. The resume upload feature supports multiple file formats and helps the system pair candidates with matching roles across departments.
After submission, some applicants may be asked to complete a brief pre-screening test, especially for positions in technical, IT, or customer-facing roles. These evaluations help hiring teams better understand the applicant’s skills set before moving forward. Selected candidates usually go through one or two interviews, often starting with a phone or video screening and followed by a more detailed conversation with a hiring manager. Interview timelines are different, but most are completed within two to three weeks. Ricoh encourages applicants to follow up through the portal or via email to check the status of their applications.
Summary
After submission, some applicants may be asked to complete a brief pre-screening test, especially for positions in technical, IT, or customer-facing roles. These evaluations help hiring teams better understand the applicant’s skills set before moving forward. Selected candidates usually go through one or two interviews, often starting with a phone or video screening and followed by a more detailed conversation with a hiring manager. Interview timelines are different, but most are completed within two to three weeks. Ricoh encourages applicants to follow up through the portal or via email to check the status of their applications.
While many companies talk about career potential, Ricoh jobs always offer a balance of purpose and realistic opportunity that sets them apart. Between the culture of trust, the range of benefits, and the simplicity of the application process, Ricoh provides an excellent platform for long-term growth in today’s competitive job market. Whether someone is exploring a tech role, a customer support position, or an entry-level track, the chance to contribute to a better workplace while establishing a fulfilling career is right within reach.
