Find Newest Jobs in USA
Love pets and want to turn that passion into a career at a company that runs over 1,600 pet care locations across the US and Canada? Then it’s time for you to check out the latest PetSmart Jobs. There’s something incredibly fulfilling about working in a place where wagging tails, purring cats, and happy customers become part of the everyday routine. For those who genuinely enjoy being around animals and are looking for a career that combines pleasure with purpose, working in the pet industry can be a rewarding path.
As part of PetSmart careers, you can choose from store associate positions to specialized roles in grooming, training, and distribution. Some of the available positions also include remote roles that provide flexibility while staying connected to a customer-oriented mission. There are also PetSmart jobs near Brooklyn and other US states in a wide variety of store departments. These jobs reflect a structure that emphasizes animal care, retail expertise, and customer service. So, don’t delay! Submit your application today!
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| Company Name: | PetSmart |
| Job Locations: | United States |
| Last Updated on: | August 15th, 2025 |
PetSmart Jobs 2025 | Work From Home Opportunities
Overview of PetSmart
Founded in 1986, PetSmart began as a small idea aimed at improving the quality and variety of pet products available in the US. Since its early days, it has grown into one of the leading pet retailers in North America. The company serves millions of customers across the country. Headquartered in Phoenix, Arizona, it currently operates in over 1,600 store locations across the United States, Canada, and Puerto Rico. Each outlet is designed not just as a place to shop but as a hub for all the items related to pets.
The company’s services extend far beyond simple product sales. Within its stores, customers can access full-service pet grooming salons, in-store dog training classes, and even veterinary clinics operated through its partnership with Banfield Pet Hospital. There are also PetSmart PetsHotels, which provide overnight and daycare boarding options for cats and dogs. This makes it easier for pet parents to travel or manage their schedules. In addition to selling pet supplies, the company supports store-based animal adoption centers in collaboration with welfare organizations.
Working Environment at PetSmart
Upon entering one of the stores, you can’t help but feel a sense of welcome. There’s an exceptional mix of customer service, teamwork, and pet-friendly surroundings that create a warm and approachable working environment for both employees and customers. Staff members often describe the workplace as positive, encouraging, and built around animal values. Whether it’s the front desk, grooming salon, or training space, each area runs with clear communication and mutual respect. Here, employees are not just coworkers but often become friends. An overview of the work environment can be found here:
- A friendly and supportive culture that prioritises both pets and people.
- Strong sense of cooperation and collaboration across all departments.
- Comprehensive training programs designed to guide new employees through their roles.
- Casual dress code is permitted in many store-level and non-corporate positions.
- Positive feedback from employees regarding flexibility in the workplace.
Growth & Career Advancement
In PetSmart jobs, there is a clear path to establishing a long-term career that is more than an employment opportunity. Employees often start as retail associates, stockers, or support staff, but through practical experience and consistent performance, they can gradually step into more senior roles. Many team members grow into leadership positions such as department supervisor, assistant store leader, or store manager, sometimes within just a few years of joining. These promotions are based on merit, not just tenure, giving ambitious individuals a fair shot at promotion.
Professional development isn’t limited to retail roles. For potential groomers and trainers, the company provides comprehensive certification programs that turn entry-level employees into fully qualified experts in their field. Training includes both technical instruction and customer service skills to ensure employees can handle the demands of the job with confidence. Beyond store operations, there’s also a corporate path that includes opportunities in marketing, logistics, finance, and HR. Some roles are available at Arizona headquarters or in remote locations. Whether an employee is attracted to leadership, pet care specialties, or the business side of operations, the advancement program is designed to support their goals at every level.
Types of Jobs Available at PetSmart
Across its stores and support centers, there are a variety of PetSmart jobs to match different skill sets and interests. Whether you enjoy engaging with customers on the floor, working independently in a distribution center, or supporting pet care operations, the options are extensive. There are usually several job roles available, including:
- Retail Associate – Supports customers on the sales floor, assists with product questions, and helps keep store operations running smoothly.
- Pet Groomer – Provides grooming services like bathing, haircuts, and nail trims. Groomers are trained and certified through the company’s own programs.
- Dog Trainer – Works closely with pet parents and dogs, teaching behavior basics and building confidence in pets through positive reinforcement.
- Pet Hotel Associate – Cares for pets staying in PetsHotels, managing feeding, cleaning, and playtime with attention to safety and comfort.
- Distribution Center Roles – Handles product inventory, packaging, and shipping to store locations across the country.
- Corporate Jobs – Includes departments like marketing, finance, IT, and HR. These roles are based at Arizona headquarters or select regional offices.
PetSmart Remote Customer Service Jobs
For those who prefer working from the comfort of home but still want to be part of a team that values compassion, patience, and connection, remote customer service jobs offer a practical and rewarding option. These positions are designed for individuals who enjoy helping others, especially when it comes to pet-related concerns, product guidance, or account support. While not physically located in the store, remote team members are an important part of the customer experience, often acting as the first point of contact for inquiries and issues.
Applicants for these remote roles come from various backgrounds, but there are a few common expectations that apply to everyone. Candidates should have excellent communication skills, the ability to multitask efficiently, and a calm, professional approach to problem-solving. Since these jobs are home-based, having a quiet, distraction-free space is a must. A reliable internet connection, a computer or laptop with the latest software, and a headset with a microphone are usually required. Some roles may also require secure VPN access or customer service platforms with specific system compatibility. All these tools are usually outlined during the application or onboarding process.
Eligibility Criteria
Before applying to PetSmart jobs, understanding what is required in terms of eligibility helps set the right expectations. Each role within the company, whether store-based, remote, or corporate, comes with its own set of basic criteria that applicants must meet. These standards ensure that all staff members can safely and effectively perform their jobs while following workplace policies and federal regulations. Below are the requirements that potential candidates should meet.
- Applicants must be at least 18 years old when submitting their application.
- Candidates must have legal authorization to work in the United States.
- Store and warehouse roles require the ability to stand for extended periods during shifts.
- Applicants must be physically able to lift and carry items weighing between 25 and 50 pounds.
- Clear and confident communication skills are necessary for both on-site and remote positions.
- A background check covering employment history and criminal records may be required.
- Some roles, especially those in grooming or guest services, may involve drug screening.
- Flexibility with scheduling is expected, including availability on weekends and holidays.
- Newly hired employees must be willing to complete the required training sessions and onboarding steps.
- Job qualifications may include a high school diploma or prior experience in pet care, retail, or customer care.
Benefits of Working at PetSmart
One of the most attractive features of PetSmart jobs is the variety of benefits offered to employees. Here, team members feel valued in their roles because of a culture of appreciation, respect, and support. The company provides a workspace where employees’ contributions matter just as much as their ability to move forward in their careers. Among the benefits offered to employees are:
- Discounts on pet supplies, services, and select products in-store
- Access to comprehensive health, dental, and vision insurance plans
- Paid time off including sick leave, vacation, and parental leave
- Financial support for tuition fees through scholarships and tuition reimbursement
- Retirement planning support including a 401(k) with company match
- Employee Assistance Program (EAP) for mental health and personal support
- Flexible work schedules in many roles to balance personal life and work
- Free or discounted pet grooming services for employee pets at select locations
- Exclusive access to pet insurance and emergency pet care resources
Where to Search for PetSmart Jobs Near Brooklyn or New York, NY
Job seekers often start their search online, but finding the right position close to home requires using the right tools. Those looking for PetSmart jobs near Brooklyn or New York can use the official careers page as their primary platform. It features a clean and user-friendly interface with integrated filters that make it easy to find roles in specific areas. By simply entering the location into the search bar, users can browse openings in grooming, customer service, training, and more.
Application Process for PetSmart Jobs
It’s not difficult to apply for PetSmart jobs, but doing it right increases your chances of getting employed. The company accepts all applications through its official website, which guides candidates step-by-step through the process. What matters most is a genuine interest in working with animals and delivering excellent service. Here’s how the hiring process works:
- By clicking on the “Apply Here” button below, you can access their careers site.
- Use filters to find roles in your preferred department, such as grooming, retail, or distribution.
- Read the job description carefully and confirm that you meet the listed qualifications.
- Update your resume to focus on teamwork, communication, and any pet-related experience.
- Start the online application by clicking “Apply” and following the instructions provided.
- Fill out your personal details, work history, and availability as accurately as possible.
- Once ready, submit the application and watch your email for any updates.
Summary
From in-store positions to remote opportunities, PetSmart jobs are ideal for those interested in animals or customer support. Whether someone is exploring these jobs near Brooklyn, seeking full-time work in New York, or just starting out, there are many opportunities for growth, generous employee benefits, and a supportive work culture that values both pets and people. With comprehensive training, flexible schedules, and opportunities for growth, it’s the perfect choice for those hoping to establish themselves in the pet care industry.
