Ever thought about working for a company that facilitates learning for millions of students? Then you’ll want to explore Follett careers. Whether someone is seeking employment in a college bookstore, a warehouse, or a corporate office, the company provides opportunities that touch nearly every corner of the education sector in the United States. Job seekers will find that Follett combines the traditional values of academic support with modern business practices. This makes it an excellent choice for those aiming to establish a meaningful and stable career in this space.
Job opportunities are currently available within the education, retail, technology, and logistics sectors at Follett. The company offers roles that match various experience levels and interests, whether you want to start as a part-time campus bookstore employee or work in IT, finance, or distribution. Many of these positions contribute directly to the academic community, supporting schools, colleges, and libraries across the country. Here, you’ll find an environment that values service and lifelong learning. So, if you are interested, please apply as soon as possible!
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Company Name: | Follett |
Job Locations: | United States |
Last Updated on: | August 15th, 2025 |
Follett Jobs in United States | Higher Education Job Vacancies
Follett’s Overview
Follett is a privately held company that supports the educational systems across the United States through a wide variety of services. Primarily known for its management of campus bookstores and distribution of academic materials, the company’s scope reaches far beyond just selling books. It provides digital and physical learning solutions for schools, universities, libraries, and educators. The company serves both K–12 institutions and higher education by offering not just content but also the infrastructure and systems that allow educational environments to function efficiently.
These services include technological platforms for digital content management, library management systems, and comprehensive bookstore operations across thousands of campuses. Established in 1873, Follett has an extensive academic history. Over the years, it has grown from a small print materials supplier to one of the largest education-focused companies in North America. The company remains family-owned, which contributes to its long-standing commitment to community values and academic support. Additionally, the leadership team has continued to grow, ensuring the company stays forward-thinking while focusing on students, educators, and institutions.
What It’s Like Working at Follett
At Follett, purposeful work meets collaborative working relationships. The company places a high value on community values, aiming to foster an inclusive culture where every employee feels connected to the mission of supporting education. Follett encourages open communication between leadership and staff, allowing feedback and ideas to circulate freely across departments. The environment is structured but flexible, balancing business goals with the importance of individual growth and work-life satisfaction. Employees often highlight the company’s focus on honesty, service, and entrepreneurship as values that influence both their daily experience and long-term career progress.
Across different departments, the everyday experience is different, but remains centered on teamwork and meaningful impact. A store associate at a campus bookstore may begin the morning with inventory management, assist students with course material selection during peak hours, and end the day handling register tasks or preparing online orders. In contrast, a digital systems analyst in a remote capacity might spend the day managing software rollouts or improving back-end performance for library clients. Furthermore, here are a few other reasons why people join.
- Follett promotes peer recognition through internal staff-nominated awards.
- Team-building events include store competitions, volunteer days, and group challenges.
- Distribution center employees benefit from ergonomics, rotating shifts, and safety training.
- Remote staff are supported by a dedicated help desk and regular team check-ins.
- Employee feedback is gathered through the company’s “Voice of the Employee” surveys.
- Cross-functional teams from retail, tech, and logistics often collaborate on major projects.
- Store managers mentor seasonal staff, helping them grow into full-time roles.
- Internal job boards encourage staff to apply for promotions across departments.
Types of Jobs at Follett
As part of Follett careers, the company serves a number of opportunities. With roles available in retail, logistics, corporate strategy, and educational services, job seekers can find a path that suits their strengths, lifestyle, and goals. Whether working on a busy college campus, inside a distribution hub, or in a remote tech environment, employees at Follett play an active role in supporting schools and students nationwide. Each job type comes with its own expectations, work environment, and potential for growth.
Campus Store Jobs
Campus store roles are the public face of the company, with employees interacting daily with students, faculty, and staff. Positions like Store Manager and Team Lead oversee operations, manage inventory, and ensure customer satisfaction during busy periods such as the start of academic terms. Retail Associates assist with stocking shelves, organizing merchandise, and helping students find the right textbooks or school supplies. These roles are perfect for individuals who enjoy fast-paced retail environments and customer-facing responsibilities, particularly in college towns or educational hubs.
Warehouse & Logistics Jobs
Follett’s distribution network keeps the entire operation running efficiently. Positions in this area include Picker/Packer roles for order fulfillment, Forklift Operators for material transport, and Inventory Specialists who maintain stock accuracy. These jobs are ideal for individuals who value structure, hands-on work, and physical activity. Warehouses follow strict safety standards, and team members benefit from well-defined shifts and advancement potential into supervisory roles. These positions are especially active during the back-to-school season when the company processes large volumes of materials.
Corporate Office Roles
Behind the scenes, Follett’s corporate departments support all areas of the business. Human Resources Specialists focus on hiring and employee relations. Marketing Coordinators develop campaigns to promote school-branded merchandise. Financial Analysts monitor budgets, track profitability, and ensure that each store or service line remains cost-effective. These positions require strong analytical and communication skills, often based in Illinois headquarters or regional offices. Many of these roles allow hybrid or remote flexibility depending on the team structure.
Technology & Digital Jobs
The tech department at Follett plays a significant role in delivering digital content, managing backend systems, and ensuring security across platforms. Roles include IT Support Technicians who troubleshoot hardware and software issues, Software Engineers who design custom applications, and Systems Analysts who oversee tech infrastructure. Some of these jobs are location-based, while others can be performed remotely, offering flexibility for tech professionals who prefer working from home. As digital learning continues to expand, these positions continue to grow in demand and strategic importance.
Library & Education Services
Jobs in this category support Follett’s commitment to higher education and K–12 learning environments. Metadata Librarians ensure that academic resources are properly categorized and accessible across databases. Sales Consultants work with schools to adopt new digital or print solutions. Customer Trainers guide school staff through new systems or product integrations. These roles are ideal for individuals with a background in education, library science, or academic publishing. They often involve travel, client meetings, and close collaboration with institutional decision-makers.
Part-Time & Seasonal Jobs
During the key academic seasons, Follett hires part-time and seasonal employees to support its retail and distribution centers. These roles include Back-to-School Assistants in campus stores, Temporary Support Staff for warehouse operations, and Internships in departments like HR, marketing, or logistics. These positions offer flexible hours, hands-on experience, and opportunities to transition into long-term roles. They are particularly appealing to students or individuals seeking supplemental income during the peak months.
Benefits and Pay
With Follett careers, they offer benefits packages that are specifically designed to meet the needs of both hourly and salaried employees. Full-time workers receive comprehensive health coverage, including medical, dental, and vision plans, along with access to wellness programs and optional health savings accounts. Paid time off includes vacation days, holidays, and personal time, with flexibility based on seniority and department policies. The company’s 401(k) retirement plan includes employer matching, and tuition reimbursement programs are available to those pursuing higher education or professional development.
Additionally, there are discounts on school merchandise, textbooks, and electronics offered to all employees, helping them save on essentials both on and off the job. As far as salaries are concerned, entry-level retail associates typically start around $14 per hour, warehouse positions often begin between $15 and $18 per hour, and salaried corporate roles such as marketing or HR professionals can expect earnings starting around $60,000 annually, with potential for increases based on experience and responsibilities. Aside from that, they offer the following advantages:
- Employees have access to confidential counseling and wellness coaching through EAP
- Performance bonuses and seasonal incentives are offered in select departments
- Parental leave is provided for both birth and adoptive parents to support work-life balance
- Corporate and IT staff may receive reimbursement for home office equipment
- Life insurance and disability coverage are included in standard benefits
- Volunteer time off is encouraged for participation in education-related community events
- Mileage reimbursement is available for field-based and client-facing employees
- Some stores offer shift meals or snack stipends during busy operational periods
Eligibility Criteria
In order to be considered for Follett careers, job seekers must meet certain legal and age requirements. Candidates must be eligible to work in the United States and be at least 18 years old for most store, warehouse, or corporate roles. These guidelines ensure compliance with labor laws and maintain workplace safety across all departments. Positions that involve operating equipment or managing staff may require applicants to be over 21, especially in logistics or supervisory positions.
The level of education required depends largely on the department and the complexity of the role. Retail positions may only require a high school diploma or equivalent, while corporate and technology roles typically ask for a bachelor’s degree in a related field. Candidates applying for library or learning services positions may need additional certifications or academic credentials, especially if they are responsible for metadata, instructional materials, or systems support. In addition, there are a few other criteria to consider:
- Applicants must complete I-9 verification during onboarding.
- Warehouse roles may require a physical assessment for lifting and movement.
- Some digital and finance roles involve background or credit checks.
- Library services applicants may need knowledge of MARC records and library systems.
- Internal and former seasonal candidates are often given hiring priority.
- Bilingual applicants are encouraged for customer-facing positions in diverse areas.
- Remote candidates should have a stable internet and a quiet work environment.
- Retail roles often require availability during peak months like August and January.
How to Apply for Follett Careers?
There are only a few steps involved in applying for Follett careers. Whether you’re looking for a store-level position or a corporate role, everything begins with the online job portal. So let’s begin.
- Visit the official careers page via “Apply Here.”
- Click on “View Job Openings” to access the job search portal.
- Use filters like job category, location, and keywords to narrow your search.
- Select the role you’re interested in and review the full job description.
- Click on “Apply Now” to start the online application process.
- Create a login account or sign in if you’ve applied before.
- Upload your resume and fill in the requested personal and professional details.
- Complete any additional questionnaires and submit the application.
Summary
Although the company is best known for its campus bookstores and academic support systems, many job seekers are surprised by the range and variety of options available through Follett careers. From helping students at the campus level to driving backend operations in tech or logistics, the company offers roles that serve both immediate community needs and national education goals. The company provides meaningful career paths with training, benefits, and the chance to grow into larger opportunities. Those who value education, teamwork, and long-term growth will find not just a job but a mission worth joining.