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If helping protect homes and building more intelligent communities sounds like your thing, maybe it’s time to check out ADT Careers. This IT security company has become increasingly popular with job seekers who prioritize convenience, safety, and stability. These positions not only enable individuals to perform their responsibilities from the comfort of their homes but also come with the backing of a recognized brand in home security. With more applicants seeking reliable employers with remote options, ADT stands out as a company that integrates technology and human connection effectively.
There’s a reason why so many professionals are actively looking at ADT jobs when they want careers that combine purpose with possibility. From entry-level roles to experienced positions, there’s room to grow, learn, and contribute in meaningful ways. And because the company understands the value of work-life balance, many of these opportunities are designed with modern lifestyles in mind, which gives employees the chance to stay productive while staying close to the people and places they care about most. Therefore, don’t let hesitation cost you a great job. Apply now and give yourself a chance to win.
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| Company Name: | ADT |
| Job Locations: | United States |
| Last Updated on: | August 15th, 2025 |
ADT Jobs in United States 2025 | Latest Vacancies
Overview of ADT Company
ADT Inc. is a trusted name in the security sector. It is known for delivering reliable solutions to residential and commercial properties across the United States. Established more than 145 years ago, the company has developed with modern technology to offer a wide range of services including alarm systems, video surveillance, and home automation. ADT’s professional monitoring network operates around the clock, which ensures quick response to emergency situations. Its customer-focused model helps millions of households and businesses maintain safety and peace of mind every day.
The company’s success has been established by its creative approach to security, combining the latest technology with expert service. The company offers customized packages that include features like mobile access, environmental hazard detection, and voice-controlled devices. With a team of certified technicians and a nationwide presence, it ensures reliable installation and ongoing support. The company also places a high value on data protection, customer privacy, and enhancing the user experience through its comprehensive security platforms. Jim D. DeVries is president and head of ADT.
Working Environment at ADT
At ADT, culture revolves around trust, collaboration, and new ideas. The daily working environment is built on open communication and strong teamwork, where people are encouraged to contribute their thoughts and take ownership of their responsibilities. Here, employees often note how leadership emphasizes not only physical safety on the job but also emotional and psychological safety during team interactions. Additionally, technology also plays a central role in how departments function, with teams constantly working to enhance the equipment behind home security while also improving how they serve customers.
As part of everyday operations, inclusion is not treated as a slogan. The organization supports equality at all levels, which encourages people from all walks of life to apply, grow, and lead. Employee resource groups, mentorship programs, and equitable hiring practices help create a work culture where everyone feels seen and supported. Leaders understand that real productivity comes from a healthy balance, so work-life balance is actively encouraged, especially with flexible scheduling and remote options where applicable. Whether someone works in the field, in a call center, or from home, the leadership structure is designed to offer guidance while also giving space for independent growth.
Types of Careers at ADT
There are a wide range of ADT careers available, which offer something for almost every skill set and professional background. Whether someone has experience in technical installations, customer support, corporate operations, or prefers to work remotely, there’s a position where they can contribute meaningfully. The company structures its hiring approach to match people to roles that make the most of their strengths while supporting long-term development.
Corporate Roles
For individuals with a background in strategy, operations, or office-based management, the corporate side of the organization offers roles in departments like IT, Human Resources, Finance, Legal, and Marketing. These professionals ensure that everything runs efficiently, from payroll systems to national advertising campaigns. The corporate team often collaborates across departments, developing internal tools, enhancing cybersecurity measures, or building creative campaigns to attract new customers.
Field Operations
These positions are perfect for those who enjoy physical work and interacting with customers directly. Installation technicians and service professionals are responsible for setting up, maintaining, and troubleshooting security systems. Field workers play a key role in ensuring that the technology is installed correctly and works exactly as promised. These jobs often involve travel within assigned regions, and employees receive thorough training before they begin working on-site.
Customer Service & Call Center
A customer’s experience begins here. In this department, employees respond to inquiries, handle account updates, resolve technical issues, and offer guidance on services or billing. With a strong emphasis on empathy, problem-solving, and clear communication, call center professionals often become the voices of the company. These roles usually offer stable hours, performance-based incentives, and pathways to supervisory or training positions.
Sales Roles
Sales professionals are tasked with connecting customers to the right solutions. Whether it’s residential clients needing smart home packages or commercial partners looking for enterprise-grade security, the sales team customizes recommendations based on customer needs. These roles can involve travel, remote consultations, or physical interactions. Salespeople often earn base salaries along with commissions, and strong performers may receive bonuses or promotions to management.
Internships or Entry-Level Programs
Students, fresh graduates, or individuals switching careers can establish themselves through internships or early career roles. These positions allow newcomers to explore departments and learn company tools in a supportive environment. Participants are often teamed up with mentors and may receive offers for permanent roles after completing their program. These opportunities help develop the next generation of industry professionals.
Work From Home Opportunities
Remote work has become more than just an idea. It’s a practical solution that balances productivity and personal life. ADT has expanded its remote options to include several departments, especially those that require strong communication skills, attention to detail, and tech proficiency. People looking to contribute from home will find a variety of jobs that offer real impact, reliable income, and structured support. Some of the positions currently available for remote employees include:
- Customer service representatives who manage calls, emails, and chat support.
- Sales specialists who consult with clients and recommend personalized security solutions.
- Technical support agents who help troubleshoot devices and guide users remotely.
- Administrative support roles that manage data entry, scheduling, and reporting.
To keep everything on track, remote employees are equipped with tools like:
- Secure login credentials and access to cloud-based systems.
- Customer relationship management platforms (CRM).
- Communication tools for internal messaging and meetings.
- Learner portal for ongoing training and certifications.
Salary Insights
Understanding what a job pays and how it grows over time is the most important factor for anyone considering a new career move. With ADT careers, pay structures are competitive, and many positions come with the added benefit of performance-based incentives. The company makes it a point to offer salaries that reflect market standards and reward performance regardless of job type, experience level, or location. On average, here’s what employees can expect to earn across various jobs:
- Customer Service Representatives: Generally earn between $17 and $21 per hour, depending on experience and call volume handling capabilities.
- Sales Representatives: Often start with a base pay of around $35,000 to $45,000 annually, with commissions pushing the total up significantly for top performers.
- Installation Technicians: Usually make between $20 and $30 per hour, depending on certifications and years of experience.
- Field Service Managers or Supervisors: May earn between $60,000 and $75,000 annually, with added bonuses tied to team performance.
- Corporate Staff (Marketing, HR, IT): Salaries range widely, but mid-level roles usually pay between $60,000 and $85,000 per year.
Perks & Benefits
Working for ADT is about more than just a paycheck. The benefits offered by this organization are a great example of what it means to be valued as an employee. Every full-time employee gains access to a wide range of perks designed to support both health and quality of life.
Health and dental insurance is offered to full-time employees from the start of their benefits eligibility period. These plans usually cover preventative care, prescriptions, and access to a network of healthcare providers. For families, options for dependent coverage are available, which makes it easier to ensure everyone is protected.
Paid time off and sick leave policies are generous, with time banks growing each year and employees staying on. Most staff members receive a combination of vacation days, holidays, and personal days that allow for a real balance between work responsibilities and life outside the office. When needed, additional sick leave is provided to cover unexpected health issues or emergencies.
Financial security is another area the company takes seriously. A 401(k) retirement plan is available, often with matching contributions up to a certain percentage. Employees can begin contributing shortly after joining and receive clear guidance on how to plan for long-term savings. Additional perks include employee discounts on the services provided by the company. These savings can be applied to home security systems or monitoring plans, which makes the benefits both practical and personal.
Requirements
Before applying for ADT careers, it’s important to understand what qualifications are expected of potential candidates. While different roles carry different responsibilities, there are certain general expectations that apply across departments. These requirements help ensure that team members are prepared for the nature of the work and have the basic skills needed to succeed. Here are some requirements often considered during the hiring process:
- Minimum Age: Applicants must usually be at least 18 years old to qualify for employment.
- Background Check: A clean criminal record is usually required, especially for positions involving customer property access or sensitive information.
- Educational Background: A high school diploma or equivalent is the baseline for most roles, while corporate or technical positions may ask for college degrees or certifications.
- Role-Specific Certifications: Technicians may need installation licenses or training in low-voltage systems. Sales roles often prefer experience with customer engagement or CRM tools.
- Remote Job Setup: Candidates applying for virtual roles must have a stable internet connection, a distraction-free workspace, and a basic understanding of digital tools.
- Language Proficiency: English fluency is essential, while bilingual applicants, especially those who speak Spanish, are often given preference in customer-facing roles.
- Work Authorization: Applicants must have legal eligibility to work in the United States without an employer-sponsored visa for most entry-level positions.
- Communication Skills: Since many roles involve direct contact with customers or teams, clear and effective verbal and written communication is a must.
- Physical Requirements: For field technicians or installers, the ability to lift equipment, use ladders, and work outdoors may be required.
Application Process for ADT Careers
There are no complicated steps involved in applying for ADT Careers. The hiring procedure is designed to guide applicants from job search to submission without confusion. First, interested candidates should head to official career portal by clicking on the “Apply Here” button below. The homepage features quick filters that allow users to search by location, department, or job type. This makes it easy to find positions that match a specific skill set or preference.
After choosing a position, applicants will be asked to create an account or login if they already have one. Once inside the system, they can upload a current resume and complete the digital application form. The form usually includes sections on personal details, work history, education, and relevant certifications. After reviewing all the input information, users can hit ‘Submit’ and begin tracking their application status. Updates about interviews or next steps are usually shared via email or within the portal itself, keeping applicants informed throughout the process.
Tips to Get Hired at ADT
The hiring team looks for candidates who are professional, customer-focused, and responsible. To make your application stand out, customize your resume to the position you’re applying for, and include specific examples of your experience with tech tools, security systems, or remote collaboration platforms if relevant. A concise and clear cover letter that explains why you’re a good fit for the role adds extra weight to your submission.
When preparing for interviews, do some research into the company’s main services and values. Practice common behavioral interview questions and be ready to discuss how you handle challenges, especially in environments where the pace is fast or the customer is involved. Skills like communication, time management, tech proficiency, and adaptability are highly valued, particularly in remote roles or customer support positions.
Summary
Whether you’re aiming to work onsite or explore flexible ADT careers, this company offers more than just a job. With excellent growth potential, supportive leadership, and remote opportunities that reflect modern work practices, it’s a workplace where professionals can create something lasting. So, take the time to explore the official career site, find your match, and get started on a path that prioritizes safety, service, and stability.
